An evaluation of crisis hotline outcomes. Part 1: Nonsuicidal crisis callers. Kalafat et al 2007, Notes & Bib

Kalafat, J., Gould, M. S., Munfakh, J . L. H., & Kleinman, M. (2007). An evaluation of  crisis hotline outcomes. Part 1: Nonsuicidal crisis callers. Suicide and Life Threatening Behavior, 37(3), 322-337

Main conceptual bases of crisis intervention:

• Crisis is an opportunity to use coping skills for better outcome
• Many problem behaviors are maladaptive coping attempts
• Anxiety due to crisis state affects cognition, problem-solving ability (need more sources for this)
• Individuals in crisis are more open to intervention. Relatively brief intervention can have a large impact during this time. 

People in crisis more open to intervention:
Caplan, G. (1964). Principles of preventive psychiatry. New York: Basic Books.
Rapoport, L. (1965). The state of crisis: Some theoretical considerations. In H. J. Parad (Ed.), Crisis intervention: Selected readings. (pp. 2 - 31) New York: Family Service Association of America.

"Collaborative intervention":
Baldwin, B.A. (1979). Crisis intervention: An overview of theory and practice. Counseling Psychologist, 8, 43-52
Brockopp, G. W. (1973). Crisis intervention: Theory and practice. In D. Lester and G. W. Brockopp (Eds.), Crisis intervention and counseling by telephone (pp. 89-109). Springfield, IL: Charles C. Thomas.

Profile of Mood State (POMS)
McNair, D., Lorr, M., & Droppelman, L. F. (1992). POMS manual: Profile of Mood States. San Diego, CA: Educational and Industrial Testing Service.


Profile of Mood States: Modified (POMS-M)